Privacy Policy

1. Introduction

Welcome to TrackScore ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our leaderboard generation platform and related services (collectively, the "Service").

We are committed to protecting your personal information and your right to privacy. If you have any questions about this Privacy Policy or our practices, please contact us using the details provided at the end of this document.

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us when you:

• Register for an account (name, email address)
• Create and customize leaderboards
• Enter participant data
• Subscribe to our newsletters
• Submit support requests
• Complete forms or surveys
• Make payments (billing information, payment details)

2.2 Automatically Collected Information

When you access or use our Service, we may automatically collect certain information about your device and usage patterns, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, interaction data)
• Location information (country, region)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Provide personalized content and recommendations
• Communicate with you about products, services, and events

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, and other parties who perform services on our behalf, such as payment processors, analytics providers, and customer support services.

4.2 For Legal Reasons

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws or legal processes
• Protect the rights, property, or safety of TrackScore, our users, or others
• Enforce our Terms of Service
• Detect, prevent, or address fraud or security issues

4.3 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

• Essential cookies: Required for the operation of our Service
• Analytical/performance cookies: Allow us to recognize and count visitors and analyze how users navigate our Service
• Functionality cookies: Enable us to personalize content and remember your preferences
• Targeting cookies: Record your visit to our Service, the pages you have visited, and the links you have followed

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing of your personal information
• Data portability: Request transfer of your information to another service
• Objection: Object to processing of your personal information

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. International Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.